At Arya Dress Maker, we take great care in delivering high-quality products to our customers. However, in case of any issue, please review our policy below:
We only accept returns or exchanges if:
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The product received is damaged, defective, or incorrect
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The issue is reported within 48 hours of delivery
Return Process:
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Customer must provide a clear unboxing video as proof (mandatory).
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Product must be unused, unwashed, and in original packaging with all tags intact.
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Once approved, we will guide you for return Process.
Exchange Policy:
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We provide exchange only, no return/refund in normal cases
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Exchange will be processed for the same product or another available product
Non-Returnable Cases:
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Size issues
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Color difference due to screen/lighting
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Change of mind or personal preference
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Minor thread variations or handwork irregularities