At Arya Dress Maker, we take great care in delivering high-quality products to our customers. However, in case of any issue, please review our policy below:
We only accept returns or exchanges if:
-
The product received is damaged, defective, or incorrect
-
The issue is reported within 48 hours of delivery
Return Process:
-
Customer must provide a clear unboxing video as proof (mandatory).
-
Product must be unused, unwashed, and in original packaging with all tags intact.
-
Once approved, we will guide you for return Process.
Exchange Policy:
-
We provide exchange only, no return/refund in normal cases
-
Exchange will be processed for the same product or another available product
Non-Returnable Cases:
-
Size issues
-
Color difference due to screen/lighting
-
Change of mind or personal preference
-
Minor thread variations or handwork irregularities
